Website Privacy Notice

Last Updated: October 15, 2021

Living Earth Crafts is firmly committed to respecting the privacy of your personal information. We provide this privacy notice to inform you about our information gathering and disclosure practices for our website, www.livingearthcrafts.com. Living Earth Crafts is a trusted provider of massage, spa, and wellness equipment and products.

Living Earth Crafts believes that strong electronic privacy is crucial to the continuing success of the Internet as a means of communication, a commercial vehicle, and an entertainment medium. To this end, unless you designate otherwise, the information you provide to us via our website or that we collect from you through our website will generally be used only by Living Earth Crafts.

We do not sell your personal information and we only use your personal information as described in this notice.

If you are a California resident, please see the “California Residents’ Rights” section below for more information about additional rights you may have.

Collection of Information

We collect information from you in various ways through our website:

 

  • If you purchase products through our website, we will collect your name, email address, shipping address, financial information (like their account or credit card numbers). Contact information from the order form is used to send orders and information about our company to our customers. The customer’s contact information is also used to contact the customer if necessary. Financial information that is collected is used to bill the user for products.

 

  • If you create an account through our website, you will be asked to provide your name, email address, a password, and, if applicable, your membership number in the ABMP, AMTA, and/or Zeel Network. If you choose to contact us through a form on our website (for example our “Write Us” form), then we will generally collect your name, email address, telephone number if provided, and any other information you include in the form. We will use this information to respond to your inquiry.

 

  • If you subscribe to our communications, you will provide your email address and you may receive an occasional Living Earth Crafts electronic newsletter. You can decide to discontinue Living Earth Crafts informational and marketing communications at any time by clicking on the “unsubscribe” link in the email.

 

  • We also use cookies and certain other tracking technologies to collect information about how people navigate to and use our website. We also use cookies to enable certain functionality on our website such as remembering items you placed in your shopping cart. We use this information to optimize our website and your experience on it.

 

  • Our web servers automatically log certain information about visits to our website. This information is not specifically linked to you and includes: (a) Internet Protocol (IP) address; (b) domain server; (c) operating system; and (d) type of web browser; and (e) the pages you visit on our website (collectively “Traffic Data“). We use the Traffic Data to evaluate aggregated website activity and to better understand the needs of our users so we can make informed decisions regarding the content and design of our website.

 

  • We may work with third party analytics services such as Google Analytics to help us understand how our website is being used, such as tracking the frequency and duration of use of website pages. These analytics services may use cookies and other technologies to collect information about the content you view, what website you visit immediately prior to and after visiting our website, and your system information and geographic information. The information generated by these technologies about your use of sites may be transmitted to and stored by the applicable analytics services. We receive reports of aggregated data from these services, but we do not receive personal information about individual users.

Do Not Track” is a privacy setting that users can set in certain web browsers. If turned on, this setting requests that website not track information about users. At this time, we do not respond to “Do Not Track” browser settings or signals.

We generally only use your personal information as described above; however, we reserve the right to use or disclose your information to the extent needed to protect our rights, to protect you or others, to comply with applicable law, to comply with a court order, subpoena, or discovery request, or to comply with a request from a governmental agency. We may also disclose your personal information in the context of a sale or transfer of our business or assets.

Links to Third Party Sites

Our site contains links to other websites. Living Earth Crafts is not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy statements of these linked sites, as their privacy practices may differ from ours.

How We Protect Your Information

Living Earth Crafts uses reasonable measures to protect your personal information through technical, physical, and administrative means.

  1. During the check-out process you can confirm that our website is secure in two ways:
    the locked padlock, which generally appears next to the URL website address in your browser; and

  2. the addition of the “s” after “http” – i.e., https://www, in your browser’s URL website address line, which indicates that data sent through the website is encrypted using transport layer security.

Living Earth Crafts tries to provide a safe and secure shopping environment for our customers. We utilize 64-Key SSI encryption technology to process your transaction securely. This technology works with Internet browsers to encrypt your personal and credit card information by transforming the data into an unreadable format.

Despite these efforts, please understand that no system is perfect and we cannot guarantee that unauthorized access, theft, or loss of data will not occur. Please advise us immediately at info@Earthlite.com of any suspected incident involving personal information in our custody or control.

Children’s Privacy

Our website and our products are not directed to children under the age of 13. Further, we do not knowingly collect personal information from children under the age of 13. If you become aware that your child has provided personally identifiable information without your consent and/or is under the age of 13, please contact us at info@Earthlite.com.  If we become aware that we have unknowingly collected personal information from a child under the age of 13, we will try to ensure that we delete such information from our records.

Changes to this Notice

We may revise this Privacy Notice at any time without advance notice to you. The most current version of our Privacy Notice will be posted on our website. Once posted, any changes to the Notice are effective immediately unless otherwise specifically noted. By continuing to use our site, purchase our products, or otherwise provide any information to us after any changes are posted, you agree to be bound by the terms of the revised Privacy Notice.

Contact Us

If you have questions or concerns about your privacy, please contact us by email at info@livingearthcrafts.com or via our contact form.

California Residents’ Rights

The California Consumer Privacy Act (CCPA), California’s “Shine the Light” law, and the California Online Privacy Protection Act provide consumers who are California residents with specific rights regarding their personal information. If you are a California resident, this section provides you with additional information, describes your rights and explains how to exercise those rights.

Categories of Information Collected

In the 12 months preceding the Last Updated date of this Notice, we have collected or received the following categories of personal information about California residents.

Category

Types of Information Collected

Purpose for Collection

A. Identifiers.

 

Name, mailing address, email address

- Fulfilling customer orders for our products

- Marketing our products

B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

 

Name, address, telephone number, credit card number, debit card number

- Order fulfillment

D. Commercial information.

 

Records of products or services purchased.

- Order fulfillment

F. Internet or other similar network activity.

 

Browsing history, search history, information on a consumer’s interaction with a website.

- Marketing our products



In the 12 months preceding the Last Updated date of this Notice, we have disclosed the following categories of personal information for a business purpose as described above:

Category A: Identifiers.

Category B: California Customer Records personal information categories.

Category D: Commercial information.

Category F: Internet or other similar network activity.

 

Right to Information. Subject to certain limits, you may ask us to provide the following information for the 12-month period preceding your request:

 

  1. The categories of personal information we collected about you;

  2. The categories of sources from which the personal information was collected;

  3. The business or commercial purpose for collecting the personal information;

  4. The categories of third parties with whom we shared the personal information;

  5. If we disclosed personal information for a business purpose, a list of the disclosures including the personal information categories that each category of recipient received; and

  6. The specific pieces of personal information we collected about you.

We do not provide these information rights for personal information that we obtain through a business-to-business (B2B) relationship.

Right to Delete. You also have the right to ask us to delete any personal information that we have collected about you, subject to certain limitations as set forth under CCPA. We may deny your deletion request if the information is necessary for us or our service providers to, among other things, provide a good or service you requested, take actions reasonably anticipated in the context of our business relationship with you, perform a contract we have with you, detect and protect against security incidents or illegal activity, comply with a legal obligation, or exercise a right provided for by law.

Right to Nondiscrimination. We will not discriminate against you if you exercise your privacy rights under California law, including by:

 

  • Denying you goods or services.

  • Charging you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.

  • Providing you a different level or quality of goods or services.

  • Suggesting that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, the CCPA permits us to offer you certain financial incentives that can result in different prices, rates, or quality levels, which are related to your personal information’s value. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time. We do not offer financial incentives at this time.

Submission of Requests for Information or to Delete. If you are a California resident, you may submit a request for information or a request to delete by:

Calling us at (800) 872-0560

Emailing us at info@livingearthcrafts.com – please provide your name, telephone number, and type of request (that is, a request for categories of information, a request for specific pieces of information, and/or a request to delete).

What We May Need from You

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Verifying Your Identity: To protect your privacy and security, we will take reasonable steps to verify your identity before providing your personal information and before deleting your information. Only you or someone legally authorized to act on your behalf may make a verifiable request related to your personal information. For example, if you make a request, we will ask you to confirm your name, email address, and/or other information we in our records to verify your identity, so that we can help protect your information.

Requests from Authorized Agents: You may designate an authorized agent to make a request for you. If you designate an authorized agent to make a request on your behalf, we may require you to verify your identity and provide the authorized agent’s identity and contact information to us.

Responses to Requests We do not charge a fee to respond to your request unless it is repetitive (more than twice in a 12-month period) or otherwise excessive. We will confirm receipt of your request within 10 business days of receipt and generally will respond to your request within 45 days of receipt. If we need more time to respond, we will inform you of the reason and we may take up to an additional 45 days to respond.

No Fee Usually Required

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

 

800-358-8292