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The Importance of the Protocol(LEC)

I was reading a blog by Bodywork Buddy recently and it discussed a scenario that likely resonates with many of you: handling late clients. Reading through the blog’s comments, I came across one that really hit home. The commenter remarked that managers must have protocols in place to deal with chronically late clients. I couldn’t [...]

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Taking the ‘Sales’ Out of Retail

I had the pleasure of sitting in on part of the recent AMC Rally at the Earthlite/Living Earth Crafts facility this week. Of all the things I learned, one thing really hit home for me. It centered on the subject of retail. The crux of it was this: Retail isn’t simply a way to increase [...]

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Ordering a Facecradle? A Few Things to Know

In recent years, some manufacturers (including Living Earth Crafts) have moved from 10” or 12” spacing between outlets to 8” spacing. Living Earth Crafts made this switch in 2001. While 2001 might seem like a while back, many Living Earth Crafts clients are still happily using massage tables from pre-2001 purchase dates. Not surprisingly, the [...]

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Does Your Table Need a Facelift?

Does Your Table Need a Facelift?

Are you ready to freshen up your spa treatment table, but you’re not in the market for a completely new table yet? That’s okay. A table doesn’t always need to be swapped out to offer a little something new. So, I’ve put together a list of small changes you can make that will ensure a [...]

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Why We Care About Warranties?

On a pretty regular basis I’ve either written about or discussed the qualities of a good massage table. One of the things that tops that list often surprises people: a good warranty. People wonder why a good warranty would be just as important as precision craftsmanship and durable materials. It’s simple: even precision craftsmanship and [...]

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