Archive | June, 2012

The Importance of the Protocol(LEC)

I was reading a blog by Bodywork Buddy recently and it discussed a scenario that likely resonates with many of you: handling late clients. Reading through the blog’s comments, I came across one that really hit home. The commenter remarked that managers must have protocols in place to deal with chronically late clients. I couldn’t [...]

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Liability and Risk

Liability and risk aren’t always things we can avoid outright, but certainly, we can lessen them in our lives and in our business. Any step you take to lessen them is, to my mind, a positive step. So, let’s examine a few things massage therapists, skincare professionals, and spa owners can do to keep their [...]

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